Information Technology for the Not-for-Profit Sector is a practical, hands-on guide to developing and implementing an information technology strategy.

The book covers core topics such as selecting the appropriate hardware and software, accompanied by coverage of issues such as training, health and safety and data protection. The use of the internet and e-mail are also given the prominence they deserve.

Full attention is given to topics of particular relevance to the sector, such as finding sector-friendly suppliers and consultants and identifying software for fundraising management and service provisions.

The book is presented in a non-technical, business-orientated style and assumes minimal IT knowledge. It is also illustrated with checklists, templates and case studies and includes a Directory of further information and other resources.

• Non-technical, business-oriented approach
• Assumes minimal IT knowledge
• Illustrated with checklists, templates, definitions and case studies
• Includes Directory of further information and other resources

Bibliography

Paperback •  ISBN: 9781860721304 •   224 pages • Published June 2001 • £19.95

Contents
Foreword.
Preface.
Acknowledgements.
Introduction.
Part 1: IT strategy.
IT strategy: what and why.
Needs, wants and prioritisation.
Governance.
Knowledge management.
Part 2: IT structure.
The history of IT.
Machines: on your desk and in networks.
Operating systems, utilities, virus avoidance.
Maintenance, support, facilities management.
Avoiding and preparing for the worst.
Information security.
Data protection.
Health and safety.
Part 3: IT systems.
Standard tools and packages and bespoke solutions.
The choosing process and closing the deal.
Implementing systems - driving home benefits.
Part 4: IT staff, skills and style.
The four c's.
Sensible use of consultants.
Training and skills transfer.
Outsourcing.
Technophobia and technoscepticism.
Part 5: Shared values: the internet and related technologies.
Utilising the internet.
Intranets and extranets.
Netiquette - the dos and don'ts of sharing.
E-verything.
Part 6: Detailed case studies.
Epilogue: how to stop worrying and learn to love IT.
Appendix A Technology horizons.
Appendix B Directory.
Index.

About the author
Ian Harris: Ian Harris, Managing Director of Z/Yen Limited, the UK's leading risk/reward management firm. In this capacity he has advised numerous not-for-profit organisations on strategy, systems, people and organisational change for over 12 years, with a particular interest in improving organisational performance through innovative techniques. He is a co-author of the seminal management novel Clean Business Cuisine.

Michael Mainelli: Michael Mainelli, Chairman of Z/Yen Limited, the UK's leading risk/reward management firm. In this capacity he has advised numerous not-for-profit organisations on strategy, systems, people and organisational change for over 12 years, with a particular interest in improving organisational performance through innovative techniques. He is a co-author of the seminal management novel Clean Business Cuisine.