Highly Commended at the Management Writing Awards 2005 - Best Management Handbook category

For further information on the Management Writing Awards, click here.

In today’s business environment, corporate social responsibility (CSR) is becoming more and more relevant, and is now at the forefront of business strategy and planning. This new book will assist Directors and Company Secretaries of a business to answer the question “How do I make CSR work for my business?”

CSR relates to three forms of business management:

• compliance
• risk
• reputation.

Many companies are developing CSR policies and it is now acceptable for companies to publicise their CSR performances to their stakeholders. The ICSA Corporate Social Responsibility Handbook offers expert guidance to help businesses identify and assess relevant CSR issues. It clearly states the business case for introducing CSR, demonstrating the positive impact that CSR policies can have on the bottom line.

This handbook will be of enormous value to anyone trying to develop an effective CSR strategy. It is written in three sections:

• Why to (develop a CSR approach for my business)?
• How to (implement CSR in my business)?
• What to (do to make CSR work for my business)?

This handbook will not only to inform the reader about CSR but also help them maximise the benefit of CSR to their business.

Paperback •  ISBN: 9781860722882 •   256 pages • Published June 2005 • £36.95

Contents
1. Introduction
The debate about CSR and its relevance
 
2. Where it all began
The history of CSR
The current position - including the legislation
 
3. The legislative & quasi regulatory & investment background
Legislation:
Quasi Regulatory & investment
GRI
 
4. CSR - its scope
Company attitudes towards CSR
Cross cultural differences - UK vs. US vs. Europe
Sector
The reference points e.g. GRI, BITC CR Index
The business case - The Work Foundation study
 
5.CSR: a management culture
Vision & values
Strategy
Codes of conduct and ethics
Integrating CSR into your business
 
6. CSR - the community
Community involvement
Community investment
Cause Related marketing
CSR and Charities
Employee involvement
Measurement
 
7. CSR - the Environment
Environment Management Systems, including ISO14001
Environmental Performance
Environmental initiatives
 
8. CSR - the Workplace
HR Policies and practices
HR Measurement
HR and human rights
Health & Safety Systems
H&S Measurement
 
9. CSR - the Marketplace
Customers and Clients policies and practices
Advertising and marketing
Customer relations
Customer and client measurement
Supply chain - policies and practices
Supply chain and human rights
Supply chain - supplier screening
Supply chain - product traceability
Supply chain measurement
 
10. CSR - Stakeholder engagement
Understanding the issues about stakeholder engagement - the RSA study
The benefits of stakeholder engagement
Guidance on stakeholder engagement
 
11. CSR - where it is going
The legislative future
The trends in CSR Indices
Gaining competitive advantage for business
 
12. Glossary and Checklists

About the author
Tony Hoskins: Tony Hoskins is Chief Executive of The Virtuous Circle, a specialist management consultancy that works with national and international businesses in enhancing shareholder value through effective corporate reporting, building their reputation through developing and implementing their CSR strategies, and building an understanding of non-financial risks and their management.