Study texts for the ICSA Certificate and Diploma examinations are now available from Pearson Education.

Order details

Web: http://www.pearsoned.co.uk/Bookshop/subject.asp?affid=ics&item=8770

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Postal address: Pearson Education, Edinburgh Gate, Harlow, Essex CM20 2JE

Paperback •  ISBN: 9781860722738 •   Published August 2005 • £0.00

About the author
Patrick Forsyth: Patrick Forsyth runs Touchstone Training and Consultancy which works in areas of marketing, sales, communication and management skills. He has more than twenty years' experience running both in-company and public training. He writes regularly on marketing matters in management journals, and is the author of a number of successful management books on topics such as report writing, presentation skills and time management as well as marketing.

David Madden: